Contact information

At Coraseren, we believe a smooth furniture shopping experience starts with clear communication. Whether you have a question about a product, need help with an order, or would like assistance after delivery, our customer service team is available to help you find the information you need.

Get in Touch

Customer Service Email
contact@coraseren.com

Phone Support
+1 (386) 274-6083

Business Address
6401 Saint Johns Ave #335
Palatka, FL 32177
United States

Customer Service Hours

Our customer service team is available during the following hours:

Monday–Friday: 9:00 AM–6:00 PM

Saturday–Sunday: Closed

Requests received outside these hours will be reviewed during the next available service period.

How We Can Help

You can contact us for assistance with:

• Product details, dimensions, materials, and care information
• Order confirmation and order status
• Shipping updates and delivery-related questions
• Damaged, defective, or incorrect items
• Return eligibility and refund procedures
• Payment questions and other website-related concerns

Help Us Assist You Faster

To help us understand your request and provide a more relevant response, please include your order number when contacting us about an existing purchase. For delivery problems or product concerns, a brief description and clear photographs, where applicable, can help us assess the situation more efficiently.

Please avoid including full payment card numbers or other sensitive financial information in your message.

Before Contacting Us

For questions about delivery arrangements, returns, refunds, or order changes, we recommend reviewing the relevant information on our website first. If you still need assistance, our team will help clarify the next steps based on your order details and the applicable policy.

We appreciate the opportunity to assist you and welcome your questions about shopping with Coraseren.