Privacy policy

At Coraseren, we respect your privacy and are committed to protecting your personal information when you visit coraseren.com or make a purchase through our website.

Information We Collect

We may collect your name, email address, phone number, billing and shipping addresses, order details, payment status, customer service communications, IP address, browser information, and website usage data when you place an order, contact us, or browse our website.

How We Use Your Information

We use personal information to process orders and payments, arrange deliveries, manage returns and refunds, respond to inquiries, improve website performance, prevent fraud, maintain security, and comply with applicable legal obligations.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to maintain shopping sessions, remember preferences, analyze website usage, and support advertising where applicable. Where required by law, nonessential cookies will only be activated after valid consent. You may manage your preferences through available cookie settings or your browser. Disabling certain cookies may affect website functionality.

How We Share Information

We may share necessary information with payment processors, delivery providers, website service providers, customer support providers, and analytics or advertising partners where applicable. We may also disclose information when required by law or reasonably necessary to protect our rights and website security. We do not claim that we never share personal information; any sharing will be subject to applicable legal requirements.

Data Storage and Retention

We retain personal information only for as long as reasonably necessary for order fulfillment, customer service, legal compliance, security, and dispute resolution. Retention periods vary according to the type of information and applicable legal requirements. When information is no longer needed, we will take appropriate steps to delete or anonymize it, subject to lawful retention obligations.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to access, correct, delete, or obtain a copy of your personal information, withdraw consent, object to certain processing, or opt out of certain data sharing and targeted advertising activities.

To submit a privacy request, email contact@coraseren.com. We may request reasonable information to verify your identity where permitted or required by law. We will respond within the period required by applicable law.

Legal Compliance and Complaints

We seek to comply with applicable U.S. federal and state privacy laws. Where the EU General Data Protection Regulation (GDPR) applies, we will process personal information on an appropriate legal basis, such as contractual necessity, legal obligations, legitimate interests, or consent, as applicable.

Where GDPR applies, you may lodge a complaint with a competent data protection supervisory authority in the EU or European Economic Area. Complaints may also be submitted to the relevant U.S. state attorney general or other competent privacy regulator where applicable. Poland’s Personal Data Protection Office (UODO) is relevant only where it has jurisdiction over the matter.

Data Security

We use reasonable technical and organizational measures to help protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy when our services, data practices, or legal obligations change. Updates will be posted on this page with a revised date where appropriate.

Contact Us

Email: contact@coraseren.com

Phone: +1 (386) 274-6083

Address: 6401 Saint Johns Ave #335, Palatka, FL 32177, United States

Customer Service Hours: Monday through Friday, 9:00 AM–6:00 PM.