Payment Guide
Choosing furniture online should be straightforward, including the payment process. This guide explains the payment methods accepted at Coraseren, what to check before completing checkout, and how to handle common payment issues.
Accepted Payment Methods
We accept the following payment cards:
- Visa
- Mastercard
- American Express
- JCB
- Discover
- Diners Club
The payment methods available for your purchase will be displayed during checkout. Please select an available method and follow the instructions shown on the payment page.
A card's acceptance may depend on the card issuer, account status, security settings, and the payment provider's authorization process.
Reviewing Your Order Before Payment
Before submitting payment, take a moment to check the details displayed at checkout. In particular, confirm:
- The products and quantities in your cart
- The selected product options, where applicable
- The shipping address and contact information
- The item prices and any applicable shipping charges
- The final order total shown before payment
If a discount or other price adjustment is displayed, confirm that it has been applied correctly. If the amount shown differs from what you expected, review the order details before proceeding.
The amount presented for final confirmation is the amount you should check before authorizing the transaction.
How Payment Is Confirmed
After you submit your payment details, the payment provider or card issuer may review the transaction before authorizing it. Depending on the card and payment process, you may be asked to complete an additional verification step.
An authorization message, temporary pending transaction, or bank notification does not always mean that an order has been fully confirmed. Please check the order confirmation displayed or sent after checkout and retain any relevant confirmation details.
If you do not receive an order confirmation, avoid placing the same order again immediately. First, check whether the original order was created and whether your payment account shows a completed charge, a pending authorization, or no transaction.
If Your Payment Does Not Go Through
A payment may be declined or interrupted for several reasons, including incorrect card details, insufficient available funds, issuer restrictions, verification failures, or temporary technical problems.
If this happens, you can:
- Carefully review the card details entered at checkout.
- Check whether your card is enabled for online purchases.
- Follow any verification instructions provided by your card issuer.
- Contact your bank or card issuer if the transaction continues to be declined.
- Try another accepted payment method if one is available.
Please avoid repeatedly submitting the same transaction in a short period, as this may result in multiple pending authorizations or additional security checks.
Pending Transactions and Duplicate Charges
Depending on your bank or card issuer, a transaction may appear as pending before the final payment status is established. A pending authorization is not necessarily a completed charge, and the time required for it to disappear or be finalized depends on the financial institution.
If you believe you have been charged more than once for the same order, or if a payment appears inconsistent with your order confirmation, contact us with your order number and a description of the issue. Do not send your full card number or card security code.
We will review the order and available payment information to help clarify the situation. Any necessary adjustment will be handled according to the transaction details and applicable requirements.
Payment Security
Please enter payment information only through the payment fields provided during checkout. We will never need your full card number or card security code in a general customer service message.
For your protection, use a secure internet connection and keep your account credentials private. If you notice an unfamiliar transaction, contact your card issuer promptly to ask about its status and any protective measures available.
Although reasonable safeguards may be used to support secure transactions, no online payment method can be guaranteed to be completely free from risk.
Currency, Taxes, and Order Total
Review the currency and final total shown during checkout before authorizing payment. The amount charged may reflect the product prices and applicable charges displayed for your order at the time of purchase.
If you notice an unexpected amount, do not proceed until you have reviewed the order summary and clarified the discrepancy.
Need Payment Assistance?
If you have a question about a payment, an order confirmation, or a possible duplicate transaction, our customer service team can help review the details.
Email: contact@coraseren.com
Phone: +1 (386) 274-6083
Mailing Address: 6401 Saint Johns Ave #335, Palatka, FL 32177, United States
Customer Service Hours: Monday through Friday, 9:00 AM–6:00 PM(Eastern Time, ET)
When contacting us, please provide your order number if available and briefly describe the issue. Never include your full payment card number, security code, or account password in your message.
We aim to make the payment process clear and help customers understand the status of their transactions.