Shopping Guide

A Clear Path from Browsing to Delivery

Shopping for furniture online should feel straightforward. At Coraseren, our shopping guide walks you through the key stages of placing an order, from exploring chair styles to reviewing your purchase and following its delivery progress. Taking a moment to check each step can help you choose furniture that suits your space and understand what to expect after checkout.

Explore the Collection

Start by browsing the seating categories available on our website. You can explore office chairs for work areas, gaming chairs for entertainment setups, dining chairs for shared meals, and lounge chairs for reading or relaxation.

As you compare products, consider where the chair will be used, how much space is available, and which design best complements your existing furniture. Use the information displayed on each product page to compare available colors, materials, dimensions, features, and other listed specifications.

Review the Product Details

Before adding an item to your cart, take a closer look at its product description and specifications. Check the measurements against your intended space, confirm the selected variation where options are available, and review any assembly information provided.

Product photographs are intended to illustrate the item, but the appearance of colors and finishes may vary slightly depending on your screen and display settings. The written specifications and selected product options should also be considered when making your decision.

If a product detail is unclear, contact our customer service team before completing your purchase.

Add Items to Your Cart

Once you have selected a product, choose the available options and quantity, then add the item to your shopping cart. You can continue browsing and add other products if needed.

Before moving to checkout, review the contents of your cart. Confirm that each item, selected option, and quantity matches your intentions. Remove unwanted products or adjust quantities before proceeding.

Enter Your Delivery Information

At checkout, enter the requested contact and shipping details. Provide a complete delivery address, including the apartment, unit, or other relevant information where applicable. Check your email address and phone number carefully so that order-related communications can reach you.

Customers are responsible for providing accurate delivery information. If you notice an error after submitting your order, contact customer service as soon as possible. Changes may depend on the order's processing and shipping status.

Review the Total and Complete Payment

Before confirming your purchase, review the order summary, delivery charge if applicable, and final amount displayed at checkout. Orders below $101.93 have a shipping fee of $11.19, while orders of $101.93 or more qualify for free standard shipping within the United States.

Available payment methods include Visa, Mastercard, American Express, JCB, Discover, and Diners Club. Select an available method and follow the checkout instructions to submit your payment.

Before completing the transaction, make sure your billing information is correct and that the displayed order details reflect your selections. A checkout confirmation or order notification indicates that your order has been received; any further processing is subject to order verification and fulfillment procedures.

Receive Your Order Confirmation

After placing an order, review the confirmation information provided through the website or your order notification. Keep your order reference and confirmation details for future questions about the purchase.

If you do not receive an expected confirmation, check your email's spam or junk folder first. You may then contact customer service with the email address used at checkout and any available order details so that the order can be located.

Order Preparation and Shipping

Orders generally require 2–4 business days for processing before dispatch. Once shipped, delivery typically takes an additional 10–13 business days. 

Standard shipping is available within the United States, and shipments are handled by DHL or FedEx. Delivery estimates are provided for planning purposes and are not guaranteed arrival dates. Actual timing may vary due to carrier operations, destination conditions, weather, or other circumstances beyond our control.

When tracking information becomes available, review the shipping notification or tracking details provided for your order to follow its progress.

Check Your Delivery

When your shipment arrives, check the package and confirm that the delivered item corresponds to your order. If the product appears damaged, an item is missing, or you receive a different product, contact customer service and provide your order details along with relevant photographs when possible.

For furniture that requires assembly, review the instructions supplied with the product and prepare an appropriate space before beginning. Assembly, placement inside a room, and removal of old furniture are not included unless expressly stated in the product or service description.

Need Help with Your Purchase?

Our customer service team can assist with product questions, order inquiries, delivery updates, and concerns about items received.

Email: contact@coraseren.com

Phone: +1 (386) 274-6083

Mailing Address: 6401 Saint Johns Ave #335, Palatka, FL 32177, United States

Customer Service Hours: Monday through Friday, 9:00 AM–6:00 PM(Eastern Time, ET)